July 30, 2012

Internal Sources Of Information

Internal sources of information are located in the office. They involve exchange of information with insiders. In this post we discuss about these sources of information.

1. Customer-relate records

Past records of orders, invoices, inventory and payment provide information about customers.

2. Internal reports

Sales reports, annual reports, audit reports and financial statements provide information about performance.
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3. Internal documents

Outgoing mails, memos, notices, circulars, bulletins and manuals are important internal sources of information.

4. Interactions

Opinions, suggestions, discussions and complaints by office employees are important internal sources of information. They can be through speaking, writing and body language consisting of gestures and expressions.

5. Mechanical

They can be transfer of information through bell, telephone, internet, online computers. Their use is increasing in internal sources of communication.